Free · Independent · Québec and Canada

Something feels off?

Cryptocurrency scams: learn the warning signs before you send money, and what to do, in the right order, if it has already happened.

A 4-question action plan. Nothing is saved. · I'm helping someone →

Stop everything if…

These are almost certain signs of a scam. If any of them applies to you, don't transfer anything.

  • You're asked to buy or transfer crypto on someone else's behalf, using your own money.
  • Someone promises guaranteed, risk-free or unusually high returns.
  • You're given a deadline: “you must act today”, “your account will be frozen”.
  • A supposed broker, advisor or employer asks you to open an account on a Canadian platform and send crypto somewhere else.
  • A “recovery service”, “investigator” or “lawyer” contacts you to get your money back.
  • You're offered a job over WhatsApp, Telegram or text, with no real interview.
  • A stranger messages you on Facebook, Instagram or WhatsApp, or sends a “wrong number” text.
  • You're told to pay “fees”, “taxes” or a “deposit” to withdraw your gains.
  • You're asked to install AnyDesk or TeamViewer, or to share your screen.
  • Your “bank” or the “police” asks you to move your money to “protect” it.

Can you get your money back?

Rarely. A crypto transaction is final: it can't be cancelled, and platforms can almost never refund it. Police describe recovery as extremely rare. Has someone promised to recover your money for a fee? That's almost always another scam.

Learn about recovery scams →

Who to contact

All resources →
Canadian Anti-Fraud Centre (CAFC)
1-888-495-8501
Mon–Fri, 10 a.m. to 4:45 p.m. ET. Online: reportcyberandfraud.canada.ca
Official site ↗
Local police
Your local police service's non-emergency line
Montréal police (SPVM), Sûreté du Québec or your municipal police. Ask for a file number. Emergency: 911.
Autorité des marchés financiers (Québec)
1-877-525-0337
Investment or crypto fraud in Québec.
lautorite.qc.ca ↗
CAVAC — Crime Victims Assistance Centre
1-866-532-2822
1-866-LE-CAVAC. Free and confidential, even without a police report.
Official site ↗